In mid-September, we had the privilege of attending ServiceTitan Pantheon 2025 in Anaheim, California—a powerful gathering of industry leaders and innovators committed to driving the future of the skilled trades.
For us, Pantheon wasn’t just a conference—it was validation. Validation that technician-led companies like Mechanical Group can lead the way by combining operational excellence with smart, fully integrated technology.
As we continue consolidating our field and office operations under the ServiceTitan platform, our goal remains simple: to deliver faster response times, more consistent communication, and a dramatically higher first-time fix rate for our commercial HVAC-R clients across the country.
Here’s how we’re making that vision a reality:
🚛 Fleet Pro
We’ve deployed real-time vehicle tracking, driver performance insights, and preventative maintenance scheduling to reduce fuel waste, improve dispatching accuracy, and shorten ETA windows.
Impact: Faster arrival times, better routing, and proactive uptime for our rolling fleet.
📞 Contact Center Pro
Our centralized call center now runs on intelligent routing, AI-supported caller insights, and CRM integration—ensuring emergencies are triaged fast and with full job context.
Impact: Reduced hold times, higher answer rates, and instant technician matching.
💵 Pricebook Pro
Our service pricing is now standardized, dynamically updated, and aligned with actual job costs, material rates, and labor times across all regions.
Impact: Accurate estimates, streamlined approvals, and improved customer trust.
📊 Sage Intacct Integration
We’ve unified our financial systems with ServiceTitan to connect job costing, payroll, and forecasting—allowing real-time P&L visibility by technician, vertical, or market.
Impact: Better decisions, tighter controls, and faster month-end close.
📦 Inventory Management (Coming Q4 2025)
We’ve begun full-scale implementation of ServiceTitan’s inventory system across our warehouses and fleet, with live tracking of part usage, reorder points, and technician truck stock.
Impact: Fewer parts delays, accurate purchasing, and uninterrupted job execution.
Pantheon is a place for sharing, learning, and leading—and we’re here doing all three. As a technician-led company, it’s our mission to blend blue-collar execution with white-collar systems—and use the best tools available to elevate the commercial HVAC-R industry.
We’re honored to represent Mechanical Group, and grateful to share our vision with peers who care deeply about the future of the trades.
See you in the field—with better tools and even better service.
Matt Shaw & Steven BrayetCo-Founders Mechanical Group
In the evolving world of commercial facility management, procurement platforms like Corrigo, ServiceChannel, FMX, and Verisae have become mission-critical tools for tracking work orders, enforcing compliance, and measuring vendor performance.
In the world of commercial facility management, the cost of HVAC-R downtime isn’t just an inconvenience - it’s a hit to productivity, tenant satisfaction, and bottom-line performance. At Mechanical Group, we’ve built our service delivery model around one core principle: be ready on the first visit.
Preventive maintenance isn’t a cost—it’s an investment in uptime, efficiency, and peace of mind. At Mechanical Group, we partner with commercial facilities to deliver tailored HVAC and refrigeration maintenance programs designed to reduce emergency calls, extend equipment life, and protect your bottom line.
At Mechanical Group, we believe capital expenditure (CapEx) projects should be strategic—not reactive. As a third-generation technician, I’ve seen time and again how aligning CapEx investments with the actual life cycle of HVAC systems can unlock operational savings, extend equipment longevity, and reduce emergency repairs.
From September 2–5, the Mechanical Group team will be in Las Vegas for the Self Storage Association Conference—the leading event for owners, operators, and partners in the self-storage industry.
At Mechanical Group, we believe Labor Day is more than just a long weekend—it’s a time to recognize the people behind the work. The men and women who climb rooftops in 110-degree heat, who answer emergency calls in the middle of the night, and who carry the responsibility of keeping businesses open and communities running.
Mechanical Group, a leading multi-state provider of commercial HVAC-R services, is proud to announce the successful implementation of Contact Center Pro across all its operations, further deepening its strategic partnership with ServiceTitan, the industry’s premier field service management platform.
Mechanical Group, a rapidly expanding provider of commercial HVAC-R services across the Western U.S., is pleased to announce the acquisition of Duerr Heating and Air, a respected Bay Area contractor headquartered in Morgan Hill, California.
Sometimes, the best things in business aren’t planned—they just find you. That’s how Stormy came into our lives.
Mechanical Group, a leading provider of commercial HVAC-R services across the Southwestern United States, is pleased to announce its acquisition of Covenant Mechanical Services, a respected Las Vegas-based company known for excellence in commercial refrigeration and HVAC solutions.
Mechanical Group, a leading commercial HVAC-R service company, is proud to announce its official rebranding, including a fresh new logo and a streamlined company name.
We are thrilled to announce that Steven Brayet, President of The Mechanical Group, has recently achieved certification as a Daikin VRV Level 1 Service Technician.
Climate Specialists, the trusted name in HVAC services across Central Texas, is thrilled to announce it expanded licensing in Q2 2024 to offer commercial refrigeration services.
The Mechanical Group is thrilled to announce a significant enhancement to our benefits package, made possible by the outstanding performance of our team and business from our valued clients.
In a heartwarming gesture, Climate Specialists from Austin, TX have come to the aid of a local resident, Peggy Antilley, who was burdened with exorbitant winter electricity bills due to an improperly installed heat pump condenser.
Sound Partners and Calico Group are proud to announce the formation of The Mechanical Group (“TMG”), an integrated, turnkey provider of comprehensive HVAC-R service for businesses and commercial enterprises across the Southwest.
Calico Group—a private investment vehicle for Morgan Strain and Steven Brayet in Las Vegas, NV—and Sound Partners—a lower-middle market private equity fund founded in 2022 by managing partner Zepher Loesch—announce their joint acquisition of Tradewinds Mechanical, LLC, a commercial HVAC-R company also based in Las Vegas, NV.
